Privacy Policy – Delhi Kolkata Transport

Last Updated: [15 September, 2025]

At Delhi Kolkata Transport (accessible from https://delhikolkatatransport.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following information when you interact with our website:

Personal Information: Name, email address, phone number, company name, etc. (when you submit an inquiry form or contact us).
Usage Data: Your IP address, browser type, and browsing behavior on our website (collected through analytics tools like Google Analytics).
Cookies: Small data files stored on your device to improve user experience.

2. How We Use Your Information

We use your information to:

Respond to your inquiries and provide transport/parcel booking services.
Improve our website performance and user experience.
Send important updates related to our services.
Ensure website security and prevent spam.

3. Cookies & Tracking Technologies

Our website may use cookies to:

Remember your preferences.
Analyze traffic through Google Analytics.
Improve advertising relevance (if using Google Ads / Facebook Ads).

You can disable cookies in your browser settings, but some parts of the website may not function properly.

4. Data Sharing

We do not sell or trade your personal data.
We may share your data only with:

Service Providers (such as hosting, analytics, or email services).
Law enforcement or authorities, if required by law.

5. Data Retention

Inquiry/Contact form submissions may be stored for up to 12 months for customer support purposes.
Analytics data is retained as per Google’s retention policy.
We do not store payment or sensitive financial information on our servers.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request correction or deletion of your data.
Opt out of cookies and marketing communications.

To exercise these rights, please contact us at: info@ctcipl.com

7. Third-Party Content

Our website may include links to third-party websites or embedded content (e.g., Google Maps). These sites may collect data independently, and we are not responsible for their privacy practices.

8. Security

We take reasonable steps to protect your data, but please note that no method of transmission over the Internet is 100% secure.

9. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

Delhi Kolkata Transport
Email: info@ctcipl.com
Website: https://delhikolkatatransport.com